Customer Due Diligence (KYC)

Upon registration, the player must be identified. The customer must provide the following information:

1. name and surname;

2. permanent residential address;

3. date of birth;

4. an e-mail address or other means of contacting the player by remote means.

Players who are politically exposed persons cannot be registered without approval of senior management. They also apply: adequate measures to establish the source of wealth and source of funds and enhanced ongoing monitoring.

The information provided by the player must be verified in the event of:

● The total amount of deposits has reached or exceeded 2000 EUR / equivalent in other currencies;

● The total amount of payments has reached or exceeded 2000 EUR / equivalent in other currencies;

● The player, his activity raises suspicion of money laundering / fraud / financing of terrorism;

● The player is a politically exposed person (PEP)

The verification procedure must include:

1) ID (a government-issued document containing photographic evidence of the customer’s identity (e.g. passport, identity card, driving licence, etc.)

2) Proof of address (should not be more than six months old)

a. a recent statement or reference letter issued by a recognised credit institution;

b. a recent utility bill for a service installed and provided at a residential property;

c. correspondence from a central or local government authority, department or agency;

d. a record of a visit to the address by the licensee;

e. an official conduct certificate;

f. any other government-issued document not mentioned above; or the mailing of correspondence via registered mail or by means of a

g. courier which allows the subject person to obtain documentary evidence that the correspondence was effectively delivered at the residential address provided by the customer and signed for by the same.

3 Proof of payment

ENHANCED DUE DILIGENCE

If a player from high-risk third countries is a PEP (search on social networks) or is suspicious, then an EDD must be performed. In addition, an EDD must be performed in cases of suspected ML / FT.

The following documents may be requested:

a) Source of funds (confirmation of the origin of funds on a specific payment method)

b) Phone call verifying customer details and information (the call must be fully recorded, the player must be warned at the beginning of the call that the call will be recorded) conducting enhanced monitoring of the business relationship, potentially by increasing the number and timing of controls applied, and identifying patterns of transactions that warrant additional scrutiny.

c) Source of wealth (Annex A)

EDD is considered passed and successful when at least 2 of 3 stages (a, b, c) have been completed.

Annex A

Savings from Salary (basic and/or bonus)	Original or certified copy of last three months’ pay slips (or bonus payment) Letter from employer confirming salary Latest audited accounts (if self-employed) and company bank statement
Sales of Shares or Other Investments/Liquidation of Investment Portfolio	Certified investment/savings certificates, contract notes or cash-in statements Bank statement clearly showing receipt of funds and investment company name iSigned letter detailing funds from a regulated accountant
Sale of Property	Signed letter from solicitor Original or certified copy of sale contract Signed letter from estate agent
Inheritance	Grant of probate (with a copy of the will), which must include the value of the estate Signed letter from solicitor
Company Sale	Signed letter from solicitor or regulated accountant Copy of contract of sale, plus bank statement showing proceeds Copies of media coverage (if applicable) as supporting evidence
Company Profit	Certified copy of latest audited company accounts
Gift	Donor’s source of wealth (donor must also complete this form)
Pension Scheme/Retirement Income	Bank statements (most recent three months) showing deposits from named employer/pension fund Annual pension statement Pension pay slips
Compensation Payment	Solicitor’s letter Сourt order
Lottery/Betting/Casino win	Letter from relevant organization (Lottery headquarters/betting shop/casino) Cheque Winnings’ receipt or certified copy of
Divorce or Separation Settlement	Original or certified copy of court order Written confirmation of settlement signed by a solicitor/advocate